Terms of service

Alissar Flowers – Terms of Service

"Where Every Petal is Protected."

1. Acceptance of Terms

By accessing alissarflowers.com, you agree to these legally binding terms. We reserve the right to modify provisions at any time—your continued use constitutes acceptance.

2. Jurisdiction & Governing Law

All transactions and disputes fall under the exclusive jurisdiction of:

  • Jordan
  • UAE
  • Qatar
  • Kuwait
    (Specify your location at checkout for applicable laws.)

3. Intellectual Property

  • Ownership: All content (designs, text, imagery) is the copyrighted property of Alissar Flowers.
  • Permitted Use: Personal, non-commercial viewing only.
  • Prohibited: Reproduction, resale, or derivative works without written consent.

4. Transactions & Payments

  • Security: compliant encryption for all payments.
  • Pricing: Product prices and delivery fees may change without notice.
  • Order Limits: We reserve the right to cancel suspicious or bulk orders.

5. User Responsibilities

  • Accounts: Maintain password confidentiality; report breaches immediately.
  • Accuracy: Ensure billing/delivery details are correct.
  • Prohibited Conduct: No fraudulent, commercial, or automated use of our services.

6. Product Representation

  • Nature’s Variations: Fresh flowers may differ slightly from website imagery.
  • Substitutions: Rarely, we may replace out-of-stock items with luxury alternatives of equal value.

7. Limitation of Liability

Alissar Flowers is not liable for:

  • Delivery delays due to unforeseen circumstances (weather, customs, etc.).
  • Minor variations in floral color/size.
  • Indirect damages (e.g., emotional distress from gift timing).

8. Feedback & Submissions

All creative suggestions shared with us become Alissar Flowers’ property for unrestricted use.

9. Termination

We may suspend accounts violating these terms without notice.

10. Contact

For questions or disputes:
✉️customercare@alissarflowers.com
📞 +962 6 552 7695 (Jordan HQ)